Installation of Creative-Cables products

How to peel a cable? . . .

To peel an electrical fabric cable, you’ll need a roll of adhesive tape, a pair of scissors and, optionally, a pair of electrical pliers.

  1. Put a stripe of adhesive tape at a distance of about two centimeters from the end of the electrical fabric cable you want to peel. In this way, when peeling the cable, its fabric won’t unfold completely.
  2. With the scissors, cut the cable in the proximity of the tape. Be careful to cut only the fabric and plastic layer and not the electric wires underneath. Now, pull the fabric and the plastic layer away. Now the electric wires are exposed.
  3. Finally, to remove the cable cover and expose the electric wires, you can use your electrical pliers to pinch the cover and remove it, if you have them. Otherwise, you can use your scissors. By applying a bit of pressure to the cover, you should now be able to pull and uncover the metal wires.

Can I install your products myself?

Creative-Cables products must be handled by specialised personnel and installed safely, taking care to disconnect the centralised power supply during the work.

Are Creative Cables products certified?

All Creative-Cables components and lamps are certified according to current safety standards.

Are your products covered by warranty?

All products sold on the Creative-Cables website are covered by a 2-year warranty.

What is the difference between a 2x cable and a 3x cable?

The 2x cables have two copper conductors inside: one for the Line phase (brown) and one for the Neutral phase (blue). Most of the Creative-Cables lampholders on the site are composed of a cover cup of the selected finish and an internal thermoplastic lampholder that requires a 2x cable.

The 3x cables have three copper conductors inside: one for the Line phase (brown), one for the Neutral phase (Blue) and one for the Earth phase (yellow/green). The conductor for the Earth phase must be used for lampholders that do not contain any non-conductive components, such as our double ferrule metal lampholders.